Know Before You Go

By April 3, 2015Results


Next Thursday, April 9th is the official start of Get Real San Jose, and we are kicking off this Nerium International™ event with a huge bang! We can’t wait to reveal our biggest announcements that will change your business for the better. Below, we’ve outlined some items to assist you in making the most out of your experience.

If you didn’t get the chance to buy a ticket, you can still experience all the excitement with our live stream! Plan a viewing party and tune in next week Thursday and Friday for our game-changing announcements, and Saturday for training that will set you up for success! Get Real is sure to be an event to remember- so gather your team and prospects and watch it together!

Live stream times include:
Thursday, April 9 11:30 a.m. – 6:00 p.m. PST

Friday, April 10 9:30 a.m. – 6:00 p.m. PST

Saturday, April 11 9:30 a.m. – 5:00 p.m. PST


Registration check-in will take place at Parkside Hall (Wednesday – Thursday) and SAP Center (Friday and Saturday AM). Parkside Hall is located at 180 Park Ave. San Jose, CA 95113.

This event is SOLD OUT. There are no tickets available for sale. Your ticket must be assigned before checking in at the Registration desk.

You can check-in beginning Wednesday at Parkside Hall. Beginning Thursday, April 9th the buses will make regular stops at Parkside Hall en route to the SAP Center.

Registration Hours

Wednesday, April 8th 1 p.m. – 8 p.m. Parkside Hall
Thursday, April 9th 8 a.m – 7 p.m. Parkside Hall
Friday, April 10th 8 a.m. – 7 p.m. SAP Center, North Foyer
Saturday, April 11th 8 a.m. – 12noon SAP Center, North Foyer

You will receive your name badge and an event program at registration, which includes our schedule of events, Nerium store hours, venue map, and more!

Don’t forget to assign or transfer your tickets by Monday, April 6th. Each event ticket purchased must be assigned or transferred to a specific Brand Partner or guest. Once the ticket is assigned or transferred, you will receive an email that includes your Express Check-in barcode. Express Check-in is the fastest way to get registered. This process only takes about 40 seconds once you’re on site and in front of the barcode scanner! Assign or transfer your tickets here.

Mobile App

Download the event app before you leave for San Jose to stay informed with messages, documents, and exclusive information available only through the app! Go to from your device to download our Get Real 2015 San Jose App today on iOS and Android. The App is also accessible to BlackBerry devices, Windows Phone users, and desktop computers through the web-based version. If you have the app already installed on your mobile device but have not updated it, open the app and tap the menu icon in the top left corner. Click “All Events” and select the Get Real San Jose event – your app will then update for the upcoming conference.

For more information on how to download our App, visit: Keep up with the fun throughout our conference on social media using the hashtags #GR15 and #Nerium. Upload photos, comment, or post your thoughts about your Get Real experience!

Children & Guests

Children under the age of 11 will NOT be allowed into General Session. We ask that parents with children under the age of 11 utilize the Family Room located in the North Club of the SAP Center out of respect for the speakers and other attendees. For children between the ages of 12-17, the Teen Club will be available during General Session.

Each attendee 18 years old or over (including guests) must have a registered event ticket to attend the Get Real conference and access the Family Room.


Keep your energy up throughout the conference! There are a variety of concession stands and food choices available at the SAP Center! Check the Get Real 2015 event app for locations and available hours. SAP Center concession stands are open 8am – 6pm during conference dates.

Note: Water stations will not be provided at the SAP Center. You can bring snacks and drinks inside the SAP Center within reason. The following is not allowed in the SAP Center: cans, glass bottles, thermos-type containers, and hard-sided coolers. For more information in regards to items prohibited from the SAP Center, please click here.

Translation Services

We are offering translation services during our General Sessions at Get Real San Jose. It’s important to register for the service in advance so that we can have enough equipment on hand to serve you.


Airport shuttle
The following hotels offer complimentary airport shuttle service to & from the hotel: Four Points by Sheraton (formerly San Jose Airport Hotel), Holiday Inn San Jose Airport, Courtyard San Jose Airport, Biltmore Hotel & Suites, Wyndham Garden Inn San Jose, and Crowne Plaza San Jose. Please contact the hotel to arrange airport shuttle service.

Public transportation options include Bay Area Rapid Transit (BART), Caltrain Commuter Rail, SamsTrans Bus Service, Amtrak Train System, and Valley Transportation System.

Bus Schedule
Complimentary shuttle buses are available only at Nerium contracted hotels during conference dates. Schedules will be posted at each hotel and outside of the SAP Center. Please check the bus schedule at each hotel and plan to arrive at least 45 minutes before the General Session begins. Visit for additional hotel information.

Buses will run to the Nerium contracted hotels and Discovery Meadow Park following Saturday General Session.

Nerium Store

Get the latest Nerium and Live Happy apparel and tools in San Jose and skip the shipping! Check out the brand-new Spring apparel line at the Nerium Store! (All transactions are in U.S. dollars.) Apparel & tools will be located outside of the SAP Center North Entrance. Check the onsite event program for details. Please note that only credit cards are accepted and all transactions will be in U.S. Dollars. There is a one-time processing fee of $3; once you have made a Nerium Store purchase, keep your receipt to avoid paying the processing fee.

What to Wear – Event Attire

General Sessions: We recommend attendees dress in business casual attire. Please refrain from wearing shorts, T-shirts, torn jeans, or flip-flops. Since rooms can get cold, we also recommend bringing a sweater.

White Party Festival

We’ve put a twist on our traditional White Party – get ready for the Nerium White Party Festival at the outdoor Discovery Meadow Park on Saturday evening from 5PM – 10PM. It wouldn’t be Get Real without us celebrating our time together and kicking off our future goals. Don’t worry about going back to the hotel to change; come to General Session in your all white clothing so you can head to the White Party Festival right after General Session ends on Saturday. The party kicks off just a few blocks from the SAP Center; we request that attendees dress in all white and come prepared to have a great time! The Nerium White Party Festival is free of charge, so get ready to dance and celebrate with your Nerium family.

Make sure to stop at the “NERIUM” letters and pose for a photo – we want to see your photos all over social media with #GR15 #Nerium. The party will feature legendary dance band Haute Chile along with our DJ for the evening, Marcus Crowne.

Food & Drink (beer, wine & non-alcoholic) will be available for purchase. Please bring your id for alcohol purchases. All food & drink purchases are CASH only; there will be ATMs available at the White Party Festival.

Family Room

The Family Room is open one hour prior to each General Session. Rooms are located in the North Club of the SAP Center. General Sessions will be live-streamed in the Family Room.

Thursday, April 9th 11 am to 6 pm
Friday, April 10th 9 am to 6 pm
Saturday, April 11th 9 am to 5 pm

Note: The Family Room is for children ages 11 and younger. Childcare is not provided. Parents are required to be present with their children at all times. Children under the age of 11 will NOT be allowed into General Session. Attendees 18 and over must be registered for Get Real in order to have access to the Family Room.

YEP Reception

Are you a Nerium Brand Partner between the ages of 18-29? Then you’re invited to the Young Entrepreneur Program (YEP) Reception on Thursday evening from 7:30 PM to 10 PM. The YEP Reception is a great opportunity for young Brand Partners to hear special messages from the executives, be recognized for their achievements, get questions answered by a panel of peer leaders, meet new friends, and much more! The YEP Reception will be held in the Imperial Ballroom at the Fairmont Hotel, which is within walking distance of the San Jose SAP Center. Attire is casual. Check-in starts at 7:00 PM outside the Imperial Ballroom on the Meeting Floor of the hotel. Pre-registration is required.

Slight Edge for Teens Workshop

This workshop is for teens age 12 -17. It focuses on improving self-esteem, developing leadership skills, setting goals, and handling peer pressure. With fun activities and dynamic speakers, this is an afternoon of empowerment and bonding that every teen should experience!

Saturday, April 11th from 1:00-4:00 p.m. at the SAP Center, Rinkside Room (meet at the Ripple Wheel in the South Foyer at 12:30pm)- Register your teen today!

Nerium Ripple Partners

Nerium’s mission is to “make people better,” and there are many positive ripples being made to support that mission at Get Real! Come see our partners in the arena lobby and make a ripple!

• Nerium Ripple Wheel: Spin the wheel and make a donation, benefiting Big Brothers Big Sisters. You’ll receive NeriumAD for donations over $50!
• SUCCESS Foundation: Receive a free copy of Success for Teens with a $5 donation made at the Ripple Wheel.
• Big Brothers Big Sisters: Sign up for Nerium’s Monthly Contribution Program, or to be a “Big,” and learn more about the BBBS mission.
• Live Happy: Stop by the Live Happy booth to learn more about the happiness movement and how you can now access Live Happy magazine – digital version!

There’s no doubt that there’s a lot going on at Get Real! Don’t miss a beat of the action while you’re there soaking up training, announcements, and more, that will take your business to the next level. Check out the event app or visit for the full schedule of events start planning your days so you’ll make the most of registration, the Nerium store, and the most training ever experienced at Get Real! We can’t wait to see our Nerium family soon – happy packing and safe travels!

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